PRIVACY POLICY
Last Updated: 25 August 2023
CX Podium is an advocate of data privacy and takes all necessary measures to protect your identity and personal information.
We believe that your data belongs to you, that your information should never be misused, and that you privacy should never be compromised when using the Internet. That’s why we’ve put together this easy-to-read Privacy Policy to help you understand your privacy rights and how we collect, use, and disclose your personal information.
INTRODUCTION
Welcome to CX Podium (“we,” “us,” or “our”). CX Podium is a platform designed to empower customers to share their authentic brand experiences and contribute valuable insights through product and service interactions. This Privacy Policy outlines how we collect, use, disclose, and protect your data as you engage with CX Podium’s website, services, and related features. By using CX Podium, you agree to the practices described in this policy.
We collect various types of information to facilitate the core purpose of CX Podium:
- Personal Information: When you voluntarily complete surveys, we gather your name, email address, contact details, and other information you provide during registration or while sharing your experiences.
- Experience Data: Your submitted surveys, reviews, and associated content provide us with the insights and feedback that form the heart of CX Podium’s value.
- Usage Data and Cookies: We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and improve our services.
HOW WE USE YOUR INFORMATION
We utilize the information collected for the following purposes:
- Experience Sharing: Your shared experiences and reviews contribute to our platform, enabling others to make informed decisions.
- Platform Enhancement: We analyze usage data to improve CX Podium’s functionality, features, and user experience.
- Communication: We may contact you with updates, announcements, and support-related information.
INFORMATION SHARING AND DISCLOSURE
We uphold the importance of transparency and control over your data:
Third-Party Service Providers: We engage trusted third-party providers to assist us in delivering our services, ensuring the secure storage and analysis of your data.
Legal Compliance and Protection: We may share your information when required by applicable laws, regulations, legal processes, or to safeguard the rights and security of CX Podium, its users, or the public.
CHILDREN’S PRIVACY
CX Podium is intended for users who are at least 13 years old. We do not knowingly collect personal information from individuals below this age.
INDEPENDENCE FROM BRANDS
CX Podium is not affiliated with, sponsored by, or endorsed by any brand. Our platform remains neutral and unbiased, enabling honest and unfiltered customer experiences to be shared.
PROPRIETARY RIGHTS
The content on CX Podium, including user reviews, is protected by intellectual property laws. Users may not reproduce, modify, distribute, or create derivative works based on such content without explicit permission.
LIABILITY
While we strive to provide a reliable platform, we are not responsible for the accuracy, completeness, or reliability of user-generated content. We are not liable for any damages or losses resulting from the use of CX Podium or the information shared by reviewers.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices. We may or may not notify you of these changes via email.
CONTACT US
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at hello@cxpodium.com.
By using CX Podium, you indicate your acceptance of this Privacy Policy.