CX Podium

The Customer Experience Platform

A dedicated community for customers to share their brand experiences, review products and services, and learn everything about customer experience (CX).

Join the movement to redefine
your customer experience

Empowering Customers

Designed to highlight and enhance customer experiences, CX Podium empowers customers with the tools they need to share their brand experiences and express their opinions about products, services, and marketing practices.

Inspiring Marketers

The platform aims to bridge the gap between customers and marketers by providing insights about how customers feel. This will inspire marketers and allow them to provide better brand experiences and marketing campaigns.

A Customer Platform

A platform by the customer, for the customer

Community

Creating a strong community of empowered customers.

Conversation

Driving positive conversations around best practices.

Change

Influencing change and setting new CX standards.

An Experience Platform

A safe place to share your stories, reviews, and opinions

Experience Stories

Share stories about your brand interactions and experiences.

Customer Reviews

Share your reviews and opinions about products and services.

AD Opinions

Share your views about ads and ongoing marketing campaigns.

An Empowerment Platform

A platform to learn about your rights as a customer

Consumer Privacy

Learn about your privacy rights and how to protect your data.

CX Best Practices

Learn about what to expect from brands, products, and services.

Trending Topics

Join the discussion about all the latest marketing and CX topics.

What our CX Advocates are sharing

"Having several options to pay for my online shopping is important. I only wish that more companies offered the option to send the credit card reader with the delivery guy."
Mai M.
CX Advocate

Joined 30 April 2023

"I prefer to order food online through apps, but most of the time I’m frustrated with the experience. Sometimes it’s easier and faster to order through the phone."
Mohamed S.
CX Advocate

Joined 29 October 2022

"The only thing I don’t like about online shopping is that delivery is not always reliable. The time and day of delivery is sometimes different than what is promised when I order."
Heba O.
CX Advocate

Joined 15 June 2021

"Recently the network and internet in Egypt have become very bad. I can’t make a phonecall without the line cutting. I tried 2 different providers but it’s the same experience."
Mina F.
CX Advocate

Joined 30 November 2020

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